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Posted

I previously created a website using your hosting service, but it has suddenly been suspended. I have not made any changes or done anything that would violate your terms.

Could you please check the issue and reactivate my website as soon as possible? I would really appreciate your help in resolving this quickly.

yilanpekerr@gmail.com

Thank you in advance.

Best regards,

 

Posted
Quote

High CPU spike load. 1495 in 30 minutes

You got suspended because your site suddenly started consuming an excessive amount of CPU and slowed the server down. The usage was coming from PHP. Either your site suddenly saw a massive surge in traffic (e.g. got posted on reddit), it got hit by a bot attack that caused excessive traffic/usage, or something on your account malfunctioned (e.g. buggy code stuck in an infinite loop).

Please resolve the issue quickly.

Unsuspended. It may take a few minutes before you can log in again, and up to 2 hours for domains to function.

image.png.a3c0a923856a54860945a586716bf5c2.png

Posted

After you were unsuspended, your site was promptly attacked by 250+ IPs all at once, which caused substantial downtime for thousands of other websites. In addition, upon further review, we've determined that your account is also violating the terms of service (specifically the clauses that prohibits offering modifications or cheats for online games as well as copyright infringement, your script is apparently some kind of keygen or licensing tool for PUBG or a PUBG cheat).

Due to the substantial downtime caused by your site as well as the TOS violation, HelioHost has chosen to issue a permanent ban from our services. You will need to find a new host.

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