senex Posted 11 hours ago Posted 11 hours ago (edited) Hello HelioHost Support, My account (Username: [senex]) on the [Johnny] server has been suspended, and I am unable to reactivate it through the standard renewal script. URL: https://senex.helioho.st I am an engineering student at the University of Moratuwa, and I use this hosting for my academic projects and web development practice. Could you please let me know the reason for the suspension and help me restore access so I can continue my work? Thank you for your time and assistance. Best regards, Senex maryelliot238@gmail.com Edited 11 hours ago by senex Quote
senex Posted 6 hours ago Author Posted 6 hours ago Sorry, actually I didn't read it. As I have no other accounts I think the most probable reason is sign in to my account with University WiFi. I will make sure the connection is not public in the next time I sign in to my account. Sorry for any violation of rules and can you please re-activate my account? I will avoid this fault in future and thank you for your support. Regards, maryelliot238@gmail.com Quote
wolstech Posted 1 hour ago Posted 1 hour ago Account senex has been unsuspended. It may take a few minutes before you can login again, and the domains can take up to two hours to function. Quote
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