[Solved] Reset My HelioHost Account

[allsurej]

My username is: allsurej

I would like to start fresh with a clean account — removing all existing files, databases, and configurations — so that I can rebuild from scratch. I understand this action is irreversible and I am happy to confirm my consent to proceed.

Please let me know if you need any additional information to verify my identity or process this request.

[wolstech]

The fact you posted from the matching forum account with matching email is all we need. Your account is being reset. You'll receive an email when the process completes containing a link to create a new account.

If you need any of your old data, it will be available for download at https://heliohost.org/backup/ once the reset finishes.