Request for Account Cancellation

[razorultra]

I am writing to request the immediate cancellation of my account associated with the username duukey.

Due to an oversight, I inadvertently created and paid for two separate accounts within the last 48 hours. I wish to maintain my primary account, razorultra, and discontinue the subscription for the duukey account.

Additionally, I kindly request a refund for the most recent charge applied to the duukey account, as it was created in error. Please let me know if you require any further information to process this request.

Thank you for your time and assistance.

Best regards,

razorultra
razorultra1@gmail.com

[KazVee]

You can delete your account here: https://heliohost.org/dashboard/delete/ 
Please let us know if the delete functionality does not work for you (and let us know what browser you used, was there any error message, and other basic info to assist in troubleshooting the issue). 

You can also review the refund policy here: https://wiki.helionet.org/Refunds 

All helpers are unpaid volunteers who donate their time to assist others, so asking for "immediate" anything, especially at 5:22 AM, is not likely to happen. 

For support response timelines (SLAs and ETAs), check: https://wiki.helionet.org/ETA

To understand how Community-Powered Technical Support works, visit: https://wiki.helionet.org/FAQ#How_does_community-powered_support_work?

Since you've also posted twice about the same issue (with the other post here: https://helionet.org/index/topic/67191-hh766258-cannot-login-to-my-account/#findComment-299301) please also take a moment to review our guidance on where and how to ask for help, see: https://wiki.helionet.org/FAQ#Where_do_I_ask_for_help? since duplicate requests for the same issue can cause delays in getting assistance. Thank you for your time and attention to the above.