FTP upload

[slashbit]

Hi , hope you can help, I have a daily upload from a ubuntu server via FTP,
last successful upload was  Thu Feb 19 19:03:01 UTC 2026 , after that have Login incorrect .
I am able to login to https://tommy.heliohost.org/ but also not able to change password. But this may be a separate issue.
Could you please advise?
If there is a different way of doing upload , with using a certificate , I would be grateful for information...
Thanks

[wolstech]

I wonder if the Tommy upgrades last week broke it. Kind of weird that you can't change the password, as that would usually be the first suggestion.

Are you using FTP(S), or SFTP? I would suggest trying SFTP if possible (use tommy.heliohost.org as the host name, port 1373, and you plesk username and password for the credentials).

[slashbit]

Thanks, using  FTP at the moment, possibly tried SFTP before , but didn't work , due to port.
I ll try SFTP shortly . I also created another plesk user (ubuntu - webmaster), so will use that instead I shouldn't be using owners username for transfer.. The changing password issue , I think was there before , its weird that it says incorrect old password, but I am using the password I have just logged in with an dI tried with typing in the notepad and pasting there.
I ll post the results.