FTP upload

[slashbit]

Hi , hope you can help, I have a daily upload from a ubuntu server via FTP,
last successful upload was  Thu Feb 19 19:03:01 UTC 2026 , after that have Login incorrect .
I am able to login to https://tommy.heliohost.org/ but also not able to change password. But this may be a separate issue.
Could you please advise?
If there is a different way of doing upload , with using a certificate , I would be grateful for information...
Thanks

[wolstech]

I wonder if the Tommy upgrades last week broke it. Kind of weird that you can't change the password, as that would usually be the first suggestion.

Are you using FTP(S), or SFTP? I would suggest trying SFTP if possible (use tommy.heliohost.org as the host name, port 1373, and you plesk username and password for the credentials).