[Solved] Subdomain set up

[qutegifts]

Hello, is a subdomain something I can set up through Plesk, or do I need to request it here? If so, I'd like a subdomain api.qutegifts.co.uk, please.

[KazVee]

Users cannot yet manage subdomains (or domains or aliases) themselves. There are plans to add this feature in the future, but there is no ETA for when it may be implemented. You can read more about why we cannot offer SLAs/ETAs here:https://wiki.helionet.org/ETA 

In the meantime, an admin can help with domain changes. I've now added that subdomain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.

To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains 

If after a full 2 hours the subdomain doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache