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You were suspended because our Multiple Account Detection system thinks you made duplicate accounts. The first line of our Terms of Service says that users are only allowed 1 account on Tommy or Johnny. Is this the account you wish to keep?

Sometimes users make more than 1 account because they don't know they can have multiple domains on a single account. Sometimes users make multiple accounts because they don't know they can upgrade their account storage space. If you did create more than 1 account and these reasons don't apply, please let us know what the reason is and we can help guide you to the solution that doesn't violate our Terms of Service.Β 

If you've only created 1 account, is it possible that someone who shares your home computer or home internet connection also created an account? Have you ever logged into your HelioHost account from your work or school, where there may be other account holders on our platform that you might not even know about?

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