[Solved] Suspended: hh_talesaz

[talesaz]

Hi, sorry if this sounds like a silly question, but is there a way to see the credit/resource consumption for any of my domains? Actually, what I want is to see the resource consumption for each individual domain I have on this server.

[talesaz]

Hi. I noticed that my website is down, and when I logged into Plesk I saw the message: “Warning: Subscription was suspended. All your sites are not available.”
I don’t understand why this happened, because yesterday I deleted some content and my disk space is fine.
Could you please explain what happened and how I can resolve this quickly so my websites can go back online? Thanks.

 

[MoneyBroz]

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account:

1. You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost.
2. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you.
3. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

[talesaz]

I made a payment to increased my storage space to 2000 MB. The ID at paypal is 2A733784UD646084M

Edited Tuesday at 06:07 AM by talesaz
I prefer to change my option

[MoneyBroz]

2 hours ago, talesaz said:

I made a payment to increased my storage space to 2000 MB. The ID at paypal is 2A733784UD646084M

I see now your account is now at 2000mb of storage. Marking as solved.

[Krydos]

12 hours ago, talesaz said:

is there a way to see the credit/resource consumption for any of my domains?

You can see the bandwidth in Plesk by going to

1. Login at https://heliohost.org/login/
2. Continue to Plesk
3. Click Websites & Domains in the left navigation.

You can see your overall memory and CPU usage by going to

1. Login at https://heliohost.org/dashboard/load/

It isn't possible to list the memory and CPU per domain, but I can say that 99% of your memory usage comes from having WSGI restart access enabled on atenahub.app.br.