[Solved] Domain request, please add my subdomain to my account

[cortadoistheonly]

Hello again, Helio Host Community and Mods! I would like to request your help again to add a subdomain "store.kenzieshane.my.id" to my account: cortadoistheonly, please also enable ssl on the site, a million thanks to all of the member, creators, and supporters of and for this awesome service!

Edited Sunday at 03:15 PM by cortadoistheonly
fix wording

[KazVee]

Hello! I've made sure to share your wonderful feedback on the service with the rest of the staff, thank you! 🙂

I've now added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.

To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains

If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

For the SSL, you can adjust the settings in Plesk. Please have a look at our Wiki page which will take you through the steps on how to set it up: https://wiki.helionet.org/SSL_Certificate_Problems#Installing_a_Let's_Encrypt_SSL_Certificate

 

[cortadoistheonly]

okay, thank you for your help!!!

[KazVee]

You're welcome! Please let us know (in a new thread) if we can help with anything else!