Glitches on websites i have

[itsmarkmcbgyt]

Hello, HelioHost!
The websites i have is glitching on certificates and directory rn. Sometimes, https://omni.endernet.heliohost.us/ , https://endernet.heliohost.us/ , https://auth.endernet.heliohost.us/ , https://support.endernet.heliohost.us/ have glitches on certificates making me redirected to helionet.org even tho they have their own directory and BitDefender warns me about the site. Its also 502 Bad Gateway state rn idk why.

and the ftp connection rn is broken, it wont let me read the files even tho its already connected.


Please fix this issue as i really need to access my sites properly. Thank you so much for your time!

 

Edited 1 hour ago by itsmarkmcbgyt

[wolstech]

Those domains are all working properly for me at the moment. The "redirect" (which was probably the domain setup page) and the certificate errors suggest you didn't wait 2 hours after having domains set up before trying to use them. During that 2 hour period, Apache isn't fully configured. New domains won't work properly until Apache restarts.

Note that the 502 error is normal on Johnny and occurs approximately every 2 hours due to the Apache restart. https://wiki.helionet.org/502_Bad_Gateway It usually lasts a few minutes.

As for the FTP connection, try using SFTP instead of FTP/FTPS to access your account: Hostname should be johnny.heliohost.org, port 1373, and use your plesk username and password. Most users find that this works much better than regular FTP, and it's also more secure.