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Posted (edited)

Hello, I am just wondering why my account (triswent) has been suspended. Yesterday it was working fine but now its suddenly not letting me in.

I am currently working on a messaging platform API, and last time i checked I didn't hit any limits.

If I broke any guidelines, please let me know so i can better adjust my platform to those rules.

-- Tristan W

 

[domain: eclipse, server: johnny]

Edited by triswent2
Changed to fit topic guidelines; my bad it’s suspended not queued
  • triswent2 changed the title to Suspended: triswent
Posted

You're suspended for high server load. Something went very wrong with your node app it looks like...it suddenly used some absurd amounts of memory, caused Johnny's load to skyrocket to over 130 (which caused downtime), and subsequently got you suspended for excessive memory usage (graph shows usage Monday at 1600 UTC to Tuesday 1600UTC)

Can you explain what happened here?

image.png.67eaff6035cf21b113054a83deb68310.png

Posted

Hi, I think there honestly might be something wrong with my code, might have been broken causing high amounts of memory usage. If I get unsuspended, I can fix the code and check my memory usage often to make sure this doesn’t happen again.

 

If you can remove the files and stuff that I have in /httpdocs that would be great (that’s where the broken code is), if not I can just do it when I can.

 

Again, apologies for what happened, and I hope you have a great day :)

 

 

Posted

NodeJS has been turned off on your account and you've been unsuspended. Please fix your code quickly.

Unsuspended. It may take up to 2 hours for the account to work again.

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