[Solved] Request to Replace Subdomain with Main Domain

[ibra]

 

Hello HelioHost Admin Team,

I am currently hosting my project under the subdomain tanzilskill.helioho.st, but I would like to replace it with my registered domain tanzilskills.com.

Please ensure that this change is applied without deleting or overwriting any of my existing data, configurations, or files. My goal is simply to have tanzilskills.com serve the same content that is currently available at tanzilskill.helioho.st.

Could you kindly assist me with this domain replacement and confirm once the update has been completed?

Thank you very much for your support.

Best regards,

Zack.

 

 

[wolstech]

Domain changed. It can take 2 hours or more before it works.

[ibra]

I understand the effect of the change and thank you for your support.

[ibra]

Could this change be affecting the login process? At the moment, I’m experiencing login rejection

[wolstech]

No it should not affect the ability to log into Plesk. If you cannot sign in through https://heliohost.org/login/ , my next suggestion would be to try resetting the password.