techhouse Posted Monday at 05:54 AM Posted Monday at 05:54 AM I have a johnny.heliohost.org I have had my own domain added to it. I have created the email account I want to use. I have installed an email client on my Windows computer (Betterbird). Im not sure where to go from here. I thought maybe I needed to setup a SSL so i tried to do that but got the error in the image attatched. its been over 24 hours since the domain has been added. - Thank You for any support and assistance Quote
MoneyBroz Posted Monday at 06:50 AM Posted Monday at 06:50 AM What domain are you having this issue with? we can't get far with helping you with this issue without knowing what domain you are referring to. 1 Quote
techhouse Posted Monday at 07:07 AM Author Posted Monday at 07:07 AM oh im sorry techhouseservices.com Quote
wolstech Posted Monday at 01:38 PM Posted Monday at 01:38 PM The domain techhouseservices.com is not hosted here. You need to change DNS at your domain registrar if you want to host that domain with us. You need the NS records to point to ns1.heliohost.org and ns2.heliohost.org if you want us to manage DNS and email for you. They're currently pointed to Hostinger's DNS: https://bybyron.net/php/tools/dns_records.php?domain=techhouseservices.com&rec=NS 1 Quote
techhouse Posted Monday at 08:58 PM Author Posted Monday at 08:58 PM Thank you. I got that changed. I will move forward in a few hours, letting it activate. Quote
wolstech Posted yesterday at 12:25 AM Posted yesterday at 12:25 AM Glad to hear. I've also gone ahead and set up DKIM, SPF, and DMARC for you for the domain techhouseservices.com so providers like Gmail will actually accept your email. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. 1 Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.