Email Setup

[techhouse]

I have a johnny.heliohost.org

I have had my own domain added to it. I have created the email account I want to use. I have installed an email client on my Windows computer (Betterbird). Im not sure where to go from here. I thought maybe I needed to setup a SSL so i tried to do that but got the error in the image attatched. its been over 24 hours since the domain has been added.

- Thank You for any support and assistance

 

[MoneyBroz]

What domain are you having this issue with? we can't get far with helping you with this issue without knowing what domain you are referring to.

[techhouse]

oh im sorry techhouseservices.com

 

[wolstech]

The domain techhouseservices.com is not hosted here. You need to change DNS at your domain registrar if you want to host that domain with us. You need the NS records to point to ns1.heliohost.org and ns2.heliohost.org if you want us to manage DNS and email for you.

They're currently pointed to Hostinger's DNS: https://bybyron.net/php/tools/dns_records.php?domain=techhouseservices.com&rec=NS

[techhouse]

Thank you. I got that changed. I will move forward in a few hours, letting it activate.

[techhouse]

*Solved

Thank you

[wolstech]

Glad to hear. I've also gone ahead and set up DKIM, SPF, and DMARC for you for the domain techhouseservices.com so providers like Gmail will actually accept your email.

We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.