[Solved] add a new domain

[seabirdr]

Hi there,

Could you please add a new domain,

s.ight.top

to my account, seabirdr?

I've already set up the CNAME record for it, pointing to ns1.heliohost.org.

Could you check and link it to my account? Thanks for the help!

[wolstech]

The DNS settings you specified are incorrect.

Correct DNS settings are either two NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or A and AAAA records (for IPv4 and IPv6, respectively) pointed to the IP addresses shown in Plesk (which are different from those used for ns1 and ns2).

Domain added. Once you correct the DNS records, the domain can take up to 2 hours to function.

[seabirdr]

Thanks for your guidance and help! Following the solution you provided, I've successfully updated both the A record and the AAAA record, and now the domain binding are all working perfectly. This ticket was resolved super efficiently. I really appreciate your work!