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Posted (edited)

Hi there,

Please could you set up SPF, DKIM, and DMARC for my domain 'ngo.helioho.st' and it's associated alias. In Plesk’s “Track Email Delivery” I see messages leaving the server, but Gmail is bouncing them with error 5.7.26. In Mail Settings for ngo.helioho.st, I tried to turn on 'Use DKIM spam protection system to sign outgoing email messages' in Plesk but it shows “This option is not supported”, so I can’t enable DKIM myself.

Could you please:

  • Enable DKIM (and SPF and DMARC ) for full mail options for ngo.helioho.st, and

  • Let me know what SPF / DKIM records or settings you recommend for authenticated sending,

  • and/or confirm that I can/should instead use an external SMTP service for sending and if so, what are the recommended settings so that i can implement for
    my other domains when the time comes without having to bother you?

Many thanks!

User: 'developer1'

Edited by developer1
Posted

DKIM, SPF, and DMARC have been set up for the domain ngo.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
 

Please keep in mind that there is a sending limit of 50 emails per day. If you need more, you'll need to answer a few questions regarding who and what you're sending and we can increase that limit.

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