[Solved] Account statement: suspended

[jhromany]

My Tommy account is suspended because disk usage exceeded the limit.
I have removed files and I’m now under the quota. Please unsuspend my account. My username is jhromany

[MoneyBroz]

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account:

1. You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost.
2. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you.
3. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

[Krydos]

1 hour ago, jhromany said:

I have removed files and I’m now under the quota.

The quota includes the trash, and since you didn't clear the trash you're still over the limit.

Backups       0 MB
Emails        0 MB
Files     12.94 MB
Trash    970.56 MB
Logs       4.90 MB
PSQL          0 MB
MariaDB   69.16 MB
Total   1057.56 MB

When you delete a file, if you don't check this box

the file still takes up space on your account. You can also just occasionally go to /home/sisintex.heliohost.us/.trash and delete everything inside there before you exceed your limit. If you like having 970+ MB of junk sitting in the trash another option is you can use the link MoneyBroz posted to increase your storage.