[Solved] add domain

[olezhashulga]

Hello HelioHost Support,

Could you please add my custom domain to my hosting account?

Domain: revolumio.online
HelioHost username: olezhashulga
Server: Morty (revoulmio.heliohost.us)

I need this domain to be fully attached and set as the primary domain.
I will configure DNS after you add it.

Thank you!

Best regards,
Oleh

[KazVee]

I'm not sure what you mean by "fully attached". In the settings we have, either a domain is not added to your account, or it is added to your account. There is no partial or full setting. I've now updated your account with the new requested main (primary) domain. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.

To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains 

If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup 
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups