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Your initial post was made in the Contact HelioNet section, which is not for HelioHost support requests.Β 

I've nowΒ moved this thread to the right section: HelioHost Customer ServiceΒ which is routinely monitored by the volunteer staff.

I didn't notice an error when I checked your site. I see you haven't replaced the default Plesk index page. Is there a specific URL that the 504s are happening on?

If you're getting 504s on Johnny, I'dΒ recommend checking your account error logs which may give more insight about what's happening. If there's something you don't understand in the logs, post it here and we can have a look and try to help.

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