arifchy369 Posted 3 hours ago Posted 3 hours ago My account was recently suspended without prior notice, and I would like to kindly request a review and unsuspension. I believe there might have been a misunderstanding, as I have always followed the Terms of Service and acceptable use policy. My account details are as follows: Username: arifchy369 Domain: arifchy369.helioho.st Server: Johnny If there was any specific issue that caused the suspension, I’d appreciate it if you could let me know so I can immediately address and correct it. I’ve been very happy with HelioHost’s service and would like to continue using it responsibly. Thank you for your time and understanding. Best regards, Arif Chowdhury Quote
Unknown025 Posted 3 hours ago Posted 3 hours ago An administrator will be able to explain the suspension reason, but it's likely related to the content that you're hosting. Quote
arifchy369 Posted 3 hours ago Author Posted 3 hours ago It’s possible that some malware or harmful files were accidentally included in my hosting files without my knowledge. I sincerely apologize if that caused any issue. Could you please reset my account so I can start fresh and make sure everything is clean and compliant this time? I’ll make sure to carefully review all files before uploading again. Thank you for your understanding and support. Quote
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