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Posted (edited)

After i enjoy my past months with my website not breaking with heliohost, ive surprised that my website suddently not working, ive cek my htaccess its still the same as before, and i can verify my wordpress installation is working with wp-cli (my website is https://plj.my.id), the homepage is still safe, but other than that, is showing error "The requested URL was not found on this server."

Edited by Palpale
Posted (edited)
10 hours ago, wolstech said:

Your site seems to be working fine for me. Where are you seeing this error?

everywhere except the homepage

image.thumb.png.455958802a7146130d28da0176462bc2.pngimage.thumb.png.265d5a2f7b0a450f768948f481b8c547.png

Edited by Palpale
Posted

I don't see any files that would match these URLs on your account. If these are supposed to be dynamically produced by WP, then WP is probably just broken (not uncommon for WP...). Did WP update perhaps? Your site also has a lot of complicated rules in the .htaccess due to some cache plugin that was installed, it's completely possible that plugin broke.

Also, when was the last time these pages did work? I remember visiting this site as part of researching another issue a few months ago, and it had the same issue then (subpages didn't work), so that makes me question when this last worked (or if this has ever worked).

The only thing I can suggest is to try is turning off the proxy ("orange cloud") on cloudflare, but I'm not sure that's going to do much in this case since the issue is that the server can't find the content. I'd usually suggest renaming .htaccess so its ignored too, but in this case that may just make the issue worse, especially if you're relying on rewrite rules for pretty URLs.

Posted
50 minutes ago, wolstech said:

Also, when was the last time these pages did work? I remember visiting this site as part of researching another issue a few months ago, and it had the same issue then (subpages didn't work), so that makes me question when this last worked (or if this has ever worked).

2 days ago, after that is suddenly broke. And yeah, the last time you fixed it is when the softaculous replace the .htaccess

 

52 minutes ago, wolstech said:

The only thing I can suggest is to try is turning off the proxy ("orange cloud") on cloudflare, but I'm not sure that's going to do much in this case since the issue is that the server can't find the content. I'd usually suggest renaming .htaccess so its ignored too, but in this case that may just make the issue worse, especially if you're relying on rewrite rules for pretty URLs.

I'll try it anyway

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