[Solved] Appeal Regarding Possible Terms of Service Violation

[yolder]

Dear HelioHost Support Team,

Thank you for reaching out to me regarding this issue. I appreciate the transparency and the opportunity to clarify the situation.

I would like to confirm that I have not created more than one account, nor have I violated the Terms of Service in any way to the best of my knowledge. I understand and fully respect your policies, especially given the limited resources available and the high demand for hosting.

If the alert was triggered by a shared internet connection or dynamic IP address, that may be the cause, as I occasionally connect from a public or work network. However, I assure you that I maintain and access only my own personal account, and I am not managing any accounts on behalf of others.

Please let me know if you require any additional information from my end to verify this. I value your service and would be happy to cooperate fully to resolve this matter.

Thank you again for your time and support.

Sincerely,
Yolder

[wolstech]

Duplicate request. Please see https://helionet.org/index/topic/65883-appeal-regarding-possible-terms-of-service-violation/