Reset My account

[douglaswebster21]

Can you reset my account please.  My username is douglaswebster21

Regards

Douglas

[wolstech]

This looks like it was already reset twice in the past 48 hours. Is there something wrong you're trying to fix, and do you still need it reset again?

[douglaswebster21]

I'm trying to install a Laravel application using the Laravel toolkit but each time I do I hit a bottleneck and it seems that the only way to delete a failed attempt is to reset the account.  

• I have tried installing by connecting to github - this failed to find the app.
• I have tried pushing my files to the host but the hosting document root was set to /httpdocs and I couldn't see a way to change it to /httpdocs/public so this also failed.
• I then tried using the  toolkit skeleton but it appears that this requires ssh access to push the files to the repo it creates which is, i believe, not allowed and hence I was just left with the skeleton app. I noticed though that using the Laravel skeleton at least set my document root was set to /httpdocs/public after trying to deploy the app.

I have read the wiki and help files and the documentation on Plesk but they don't seem much help with regard to Laravel.

Any pointers on how I should go about it would be gratefully apperciated.

Douglas
 

[wolstech]

You do indeed need to reset your account if you tried the toolkit and want to remove it or start over with it.

The tool kit (or possibly softaculous, not sure if it can change doc root when you install an app from it or not) is the only way to change the document root on your side.

Laravel is rather poorly supported on our servers. It does work, but you would need to use the tool kit to create a skeleton app, then manually replace the skeleton files with the software you’re trying to install, probably via FTP. You can run artisan commands from the toolkit I believe if needed.

I’ve gone ahead and reset your account again for you.