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[Solved] add domains to my new account


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Posted

Hello my user name is mgmason and I just opened a new Morty account, I would like to add these three domains that I have in my NameCheap account:

towardchrist.com 

savvy.press

expressfixes.com

please let me know what nameservers I should use.

Thank you, Mike.

Posted

I've added those domains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect, and they won't work until you set up your DNS with your domain registrar.

To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers (ns1.heliohost.org and ns2.heliohost.org) or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains 

If after a full 2 hours the domains don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

Posted

You're welcome! I've just added that last one now, so it'll work in up to 2 hours. 
Once a request has been marked [Solved], we usually recommend raising a new ticket, just to make sure nothing gets missed accidentally. Stuff not marked solved is easier to spot when we look for new posts. 
But as you can see by my reply here, we do still try to keep an eye on all new posts, so it's not a big deal either way. 🙂

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