Need Help Restoring My Account (No Access to Email)

[Vivek Verma]

Hello HelioHost Support,

My account has been taken offline due to inactivity. I still remember my account password, but unfortunately, I no longer have access to the email address that was used to create this account.

I would like to restore my account and regain access to my hosting services. Could you please guide me on how I can proceed without access to the original email?

Account details:

• Email: vivek72005@gmail.com

• Server: Tommy

I can verify my identity with the password or any other details required. Please help me restore my account.

Thank you for your support.

[MoneyBroz]

This support request is being escalated to our root admins.

[Vivek Verma]

I still remember my password and when i enter my email and password, i get redirected to this page. Kindly help me to restore my account asap.

[MoneyBroz]

i noticed that you donated $27 for a Tommy invite under another email address. as a reminder, you are only allowed to have one account so if your original account is recovered, then you would need to choose which one you would like to keep.

[Vivek Verma]

I need my old account access, please do restore it asap. i also have not donated $27 yet, because i was looking for my old account and when i try to login i found that i remember my id and password, so i request you to please restore my account. Once my account is restored i will donate from that account. I hope you will help me asap. Thanks You

Edited 2 hours ago by Vivek Verma
Addutuonal Information Added

[Krydos]

1 hour ago, Vivek Verma said:

I no longer have access to the email address that was used to create this account.

What happened to the email address?

[Vivek Verma]

2 minutes ago, Krydos said:

What happened to the email address?

i have deleted that google account, but i still remember my password, once you restore the account i will able to login and change email id.

Edited 2 hours ago by Vivek Verma

[Krydos]

That account was created on cPanel. We haven't used cPanel for years. There is no way to even restore it because it requires a cPanel server to restore it. Why didn't you move your account to Plesk when we emailed you about it on 2023-02-05?