lightoftrus Posted 22 hours ago Posted 22 hours ago my username is: lightoftrus my current domain is: mnphy.dpdns.org i want to Unsespense my account ... thanks Quote
wolstech Posted 22 hours ago Posted 22 hours ago Your account has two problems: Fist, you ran out of disk space. We can either delete something for you, or you can purchase more space. Do you want me to delete something for you to bring the account below 1000MB? If so, what do you want deleted? If you want to buy more space, you can do that here: https://heliohost.org/dashboard/storage/ Second, the main domain's DNS doesn't appear to be set up correctly. It doesn't resolve for me. Since it's on CF, you'll need to fix that yourself before the domain will work (verify that the A and AAAA records are correct). Quote
lightoftrus Posted 22 hours ago Author Posted 22 hours ago Plz delete administrator folder and when the site is back i will fix it ... Quote
lightoftrus Posted 17 hours ago Author Posted 17 hours ago Site Status is Suspended .... Could you please remove the sespension as soon as possible? Quote
wolstech Posted 15 hours ago Posted 15 hours ago Support requests have a turnaround time of up to 24 hours for replies. Please do not bump your request unless at least 24 hours have passed, as we work the oldest requests first, and doing so just moves you to the back of the line. I’ll try to take a look at this later tonight when I’m at a computer… 1 Quote
wolstech Posted 11 hours ago Posted 11 hours ago The administrator folder has been discarded and the account unsuspended. Please fix it quickly as the account only has 3MB of space free. Quote
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