Website reactivation request

[marcodalcanto]

Hello,
I would like the blocked website to be reactivated.
Can you explain why it was blocked?
The website is used to display IoT data from home devices.
Thank you.
Marco

 

[Unknown025]

You were suspended for high MariaDB load. I'm not sure if it's for too many concurrent connections or something else, Krydos would be able to give more specific details. I've unsuspended your account, but you will need to optimize your website or risk being resuspended.

[marcodalcanto]

Hi,
I'd like to access the Hosting Tools, such as Domain Manager, Database Manager, or File Manager to optimize my website.
This isn't possible because when I log in to
https://heliohost.org/login/
it says the site is suspended.
Is there a way to log in? Once I'm logged in, I can make changes to the PHP scripts.
Thanks,
Marco

 

Edited 4 hours ago by marcodalcanto

[marcodalcanto]

Hi, 

I'm logging on and I'm tring to modify the php script.

Thanks