Possible Terms of Service violation detected

[rmx1986]

Hello,

4 hours ago i had a message for Terms of Service Violation, because more than one account shared the same IP, i have one account. First time this happens to me.

Yesterday I had logged into my account at HelioHost.org from my mobile internet connection which of course does not have its own Public IP but it has Private IP and the Public internet IP is used by many users, this would be an explanation. I didn't expect that would happen. Another explanation is if I had forgotten the VPN open. I will not login again to my account from IP that shared from many users.

This could be a solution for multiple accounts but also there may be many false violations as it happened to me.

 

account: papadopoulosxxx@gmail.com

[wolstech]

The pending suspension for that account has been cancelled. The other user hasn't contacted us yet, so easy enough for us to fix.

Shared IPs do indeed cause this issue, and it's been occurring more and more frequently lately due to the use of VPNs along with smaller providers using networks with frequently rotating / shared exit IPs...