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Hello!

I'm a beginner, so please excuse me if this is a very basic question.

I recently had an issue with my DKIM records, which I believe we've now fixed. However, I still can't use my domain, heej.se, for email.

My domain's DNS is managed by Cloudflare, and my nameservers are pointed to them. I have website hosting through Infinityfree.

I'm trying to set up email with Heliohost, but I'm having trouble. When I attempt to add my email to clients like Gmail or Outlook, it fails to connect to the server.

I also have an SSL certificate from Let's Encrypt that I obtained and stored with Infinityfree. I've been getting emails from Heliohost saying you can't renew the SSL certificate. Could this be related to my email problem? I should note that I only plan to use Heliohost for email, not for website hosting.

I will provide my DNS records below if that's helpful. Ultimately, I just need a clear guide on what information to get from my Heliohost account and where to input it in my Cloudflare DNS settings and other thing I may need to do.

Thank you for your help!

image.thumb.png.0ad77b3c36dd86183bca727c96adbcd0.png

Posted
Quote

I'm trying to set up email with Heliohost, but I'm having trouble. When I attempt to add my email to clients like Gmail or Outlook, it fails to connect to the server.

Make sure you're entering johnny.heliohost.org in your mail client as the SMTP/IMAP server host name, not your domain name.

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