Webmail Not works

[kbp2025]

this is the other error I'm getting when I try to send mails via webmails. Also when I try to log to my mails by mobile with gmail likewise apps. I'm getting server errors "couldn't open connection to server"

[alkastraverse]

Me too 😭

[kbp2025]

3 hours ago, alkastraverse said:

Me too 😭

They'll give a solution

 

[wolstech]

We didn't even see this until now since it's posted in a section of the forum that isn't meant for support (we don't monitor the General Discussion sections nearly as closely as we do the actual support sections). Moved to customer service.

Is this issue occurring on your VPS? Or do you have a Plesk account with a different username?

9 hours ago, alkastraverse said:

Me too 😭

For this account, there's two issues:

• Webmail isn't turned on in Plesk (Plesk->(your domain)->Mail Tab->Mail Settings->set Webmail = Roundcuble->Apply->Wait 2 hours
• Afraid.org is a known incompatibility with our service...it breaks basically all email related features among other things. For best results, use our name servers instead. If the domain is registered through them, I believe you need to contact their support to have NS records enabled so you use our NS.