Add domain

[lombardonicolo49]

Hi guys, I'd like to add my domain nlbarbershop.com and remove the domain you offered. I'd also like you to add the subdomain mail.nlbarbershop.com so I can use it for email in the Plesk panel, like mine (i.e., the person who signed me up for this hosting) did: giuliodinatale2006@icloud.com.
Sorry if this might be out of context, but I'm using the translator because I'm Italian.

[MoneyBroz]

nlbarbershop.com has been added as your main domain. You can download a backup before the change at https://heliohost.org/backup/

3 hours ago, lombardonicolo49 said:

mail.nlbarbershop.com

The mail subdomain is reserved by the system and cannot be added, a good substitution for this would be something like mails or mail2

[lombardonicolo49]

No, I managed to do it, basically my friend who is developing my website, is also a Morty customer, and he recommended you to me, since he had an email problem that from the Plesk panel was not able to generate an SSL certificate for the email, so he had the mail subdomain activated by you, instead when he was activating all the services he succeeded, thank you very much, my friend brought me to you because he was happy with the support, and I too, I will review you on Trustpilot with 5 stars as soon as we complete the website, because right now we are very busy

[wolstech]

Domain added. It can take 2 hours to work.

That said, there isn't really a need for this domain if you're using the recommended configuration (which is to use the server hostname morty.heliohost.org for the mail server hostname in MX records and mail clients instead of using your domain).

@MoneyBroz The mail subdomain is actually available. I believe that one being reserved is actually a relic of the cPanel era, as Plesk doesn't use it for anything by default. It's webmail that's reserved in Plesk, and even then it only matters if the user actually enables that function.

[wolstech]

Just to update on this, in order for that mail subdomain to work for email, you need to turn the Cloudflare Proxy off on it. Also, be sure the record is an A record pointed to 65.19.154.94. It will not work for mail service if it's a CNAME to your root domain or if the proxy is turned on.