[Solved] Request to enable remote PostgreSQL access for my IP

[fitulus]

Hi HelioHost team,

I’d like to request remote access to my PostgreSQL database.

Here are my details:

• HelioHost username: fitulus

• Database name: fitulus_availability

• Database user: fitulus_fitulus

• Domain: rideluxservices.com

• My current IP address: (removed)

• Port: 5432
  
  I’d be grateful if you could add this IP to your pg_hba.conf file so I can connect using psql from my local machine.
  
  Thanks in advance.
  Josef

Edited 16 hours ago by MoneyBroz
Never share your IP publicly

[MoneyBroz]

This support request is being escalated to our root admins.

[Krydos]

Remote access enabled.

host=65.19.154.90
port=5432
user=fitulus_fitulus
dbname=fitulus_availability
password=<set in Plesk>

 

[fitulus]

Thanks for helping me out. 
This customer support is really speaking of quality.

Thanks again.
Josef

[Krydos]

No problem. Glad you find our customer support to be high quality. We volunteer for HelioHost because we enjoy helping people, such as yourself.

You may randomly receive an email asking you to rate our service soon. We would be really happy if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend waiting for the the link to be emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks again!

[fitulus]

Yes i will be happy to do that. 
I will be soon donating too. 

Amazing work you guys do and i hope this will only grow.
We people for the people together.