[Solved] Webmail is not configured for the domain

[b0chard]

Hi,

Yesterday, I requested here to change the main from tenkyuu.dev to bochard.net. The email mail@tenkyuu.dev vanished but mail@bochard.net popped. So, what I did is to recreate mail@tenkyuu.dev to forward email to mail@bochard.net instead. When I'm reissuing certificate to the bochard.net (because it is recommended to secure the webmail). I cannot tick the checkbox for the webmail because it tells me that 'Webmail is not configured for the domain'.

I would like to request configuring the DNS records.

Thank youu!!

 

Edit: Same thing as for the webmail for tenkyuu.dev

Edited 5 hours ago by b0chard

[Krydos]

Not sure what you're even asking for.

root@control [~]# dig +short A @ns1.heliohost.org webmail.tenkyuu.dev
64.62.151.106
root@control [~]# dig +short A @ns2.heliohost.org webmail.tenkyuu.dev
64.62.151.106
root@control [~]# dig +short AAAA @ns1.heliohost.org webmail.tenkyuu.dev
2001:470:1:1ee::2009
root@control [~]# dig +short AAAA @ns2.heliohost.org webmail.tenkyuu.dev
2001:470:1:1ee::2009
root@control [~]# dig +short A @ns1.heliohost.org webmail.bochard.net
64.62.151.106
root@control [~]# dig +short A @ns2.heliohost.org webmail.bochard.net
64.62.151.106
root@control [~]# dig +short AAAA @ns1.heliohost.org webmail.bochard.net
2001:470:1:1ee::2009
root@control [~]# dig +short AAAA @ns2.heliohost.org webmail.bochard.net
2001:470:1:1ee::2009

The DNS looks fine to me. Did you enable webmail in the mail settings?

We were discussing this in the admin channel and our policy is when people decide they want to swap their main domain and an addon domain, like you just did, we will be requiring them to reset their account and start over entirely because we've done like 15 of these addon domain to main domain swaps now and every single one of them have broken the account in some irreparable way and the result is they end up needing to do a reset anyways. Looks like you broke your account by doing this as well. We usually try to talk people out of it because it's so much work for something that ultimately doesn't matter at all which domain is main and which domain is the addon.

[b0chard]

ohh sorry, nevermind this. I haven't turned on the webmail. my fault haha

[Krydos]

Glad your account is still working after the domain shenanigans.