MoneyBroz Posted June 30 Posted June 30 That account isn't suspended, but rather over the storage quota. a root admin can help clear some of your storage space. Escalating...
Krydos Posted June 30 Posted June 30 Here is a detailed breakdown of your storage usage: Backups 0 MB Emails 1.89 MB Files 913.76 MB Trash 0 MB Logs 53.29 MB PSQL 0 MB MySQL 76.78 MB Total 1045.72 MB Here is the storage that the domain adjeometry.com is using: 0 /home/vamdesign.tk/adjeometry.com/cgi-bin 4.0K /home/vamdesign.tk/adjeometry.com/.well-known 34M /home/vamdesign.tk/adjeometry.com/Indusjob2 42M /home/vamdesign.tk/adjeometry.com/Indusjobold 4.0K /home/vamdesign.tk/adjeometry.com/Nooralshawq 576K /home/vamdesign.tk/adjeometry.com/familytree 276K /home/vamdesign.tk/adjeometry.com/lg-smart-font 34M /home/vamdesign.tk/adjeometry.com/metrixpms 3.7M /home/vamdesign.tk/adjeometry.com/nooralshawq 11M /home/vamdesign.tk/adjeometry.com/wp-admin 220M /home/vamdesign.tk/adjeometry.com/wp-content 54M /home/vamdesign.tk/adjeometry.com/wp-includes 422M /home/vamdesign.tk/adjeometry.com Here is the storage that the domain praanacosmos.com is using: 0 /home/vamdesign.tk/praanacosmos.com/cgi-bin 4.0K /home/vamdesign.tk/praanacosmos.com/.well-known 10M /home/vamdesign.tk/praanacosmos.com/wp-admin 102M /home/vamdesign.tk/praanacosmos.com/wp-content 49M /home/vamdesign.tk/praanacosmos.com/wp-content(org) 52M /home/vamdesign.tk/praanacosmos.com/wp-includes 247M /home/vamdesign.tk/praanacosmos.com Here is the storage that the domain vamdesign.tk is using: 0 /home/vamdesign.tk/public_html/cgi-bin 4.0K /home/vamdesign.tk/public_html/.well-known 0 /home/vamdesign.tk/public_html/adjeometry 142M /home/vamdesign.tk/public_html/praanacosmos 2.6M /home/vamdesign.tk/public_html/project1 0 /home/vamdesign.tk/public_html/tmp 96M /home/vamdesign.tk/public_html/wp 240M /home/vamdesign.tk/public_html/ It looks like the vamdesign.tk and praanacosmos.com domains aren't even hosted by us so maybe those files can be deleted? Also if you decide you need more than 1000 MB you can purchase up to 7000 MB storage yourself at https://heliohost.org/dashboard/storage/ If you decide to increase your storage you will be able to login again immediately without waiting for an admin to delete files for you.
Krydos Posted June 30 Posted June 30 I went ahead and created a full backup of all of your files which you can download from https://heliohost.org/backup/ if you need them prior to deleting anything.
Krydos Posted July 7 Posted July 7 Your account is still over the 1000 MB limit by 47 MB. Would you like to regain access to your account for free by telling us which files or directories to delete, or would you like to increase your account's storage space at https://heliohost.org/dashboard/storage/ ?
codename25 Posted July 14 Author Posted July 14 (edited) Thank you Krydos, I have increased my disk space. Edited July 14 by Krydos Hmmm
Krydos Posted July 14 Posted July 14 After increasing the storage space your websites can continue to show 503 errors for up to 2 hours until the next Apache restart. Also make sure you clear your browser cache. That domain appears to be working for me already.
Recommended Posts