Request to increase max_execution_time for WordPress import (Tommy)

[Paschalidis Crhisovalantis]

Hello HelioHost support,

I'm currently using the Tommy server and trying to import a large WordPress template, but I'm hitting the default PHP max_execution_time limit (30 seconds), and the import is being cut off with the message:

"The import could not be completed due to a low timeout limit on the server. Increase it to 300 seconds."

I have already tried to increase it via .htaccess, php.ini, and .user.ini, but none of them seem to apply due to FastCGI restrictions. I also checked PHP Settings in Plesk, but I don't have permissions to modify execution time from there.

Could you please temporarily raise the `max_execution_time` to 300 seconds for my account so I can complete the import?

Thank you very much in advance!

Best regards,  
Akis