Paschalidis Crhisovalantis Posted 6 hours ago Posted 6 hours ago Hello HelioHost support, I'm currently using the Tommy server and trying to import a large WordPress template, but I'm hitting the default PHP max_execution_time limit (30 seconds), and the import is being cut off with the message: "The import could not be completed due to a low timeout limit on the server. Increase it to 300 seconds." I have already tried to increase it via .htaccess, php.ini, and .user.ini, but none of them seem to apply due to FastCGI restrictions. I also checked PHP Settings in Plesk, but I don't have permissions to modify execution time from there. Could you please temporarily raise the `max_execution_time` to 300 seconds for my account so I can complete the import? Thank you very much in advance! Best regards, Akis
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