Suspended: stma

[stma]

I am requesting the unsuspension of the Helioho account registered under the email address jeanelleegalasinao@gmail.com.

I believe the issue may have been caused by two users accessing the same account, which might have triggered an error or problem. As a result, both my account and web domain have become inaccessible.

Username of suspended account: stma

Heliohost main domain: stma.helioho.st

I would appreciate any assistance in resolving this issue. Thank you.

Edited 7 hours ago by stma

[wolstech]

You're suspended for multiple accounts. Users are only allowed to have one account. The other account in this pair has already been kept per the request in this topic: https://helionet.org/index/topic/64718-solved-request-for-account-unsuspension/ 

Can you explain why you were seen logging into 2 accounts?

 

[stma]

I let a friend of mine use the account temporarily to upload files and help fix the website. If there’s anything I can do to have the account unsuspended, without affecting any user or anyone, I am ready to take the necessary steps to resolve this issue.