[Solved] Route external domain to helio hosted webspace

[cwsvjudo]

I have a domain from an external provider. To connect the domain to the webspace hosted at heliohost that provider said I shall request the DNS settings for A-Record  and MX Record from you.

Thanks!

[KazVee]

An admin would need to add the domain to your account for you, in addition to you amending your DNS records with your domain registrar.

Please let us know the full domain including TLD (such as .com, .net, etc.) and let us know if you want to Change Your Main Domain or keep your existing .helioho.st domain and add the new one as an Addon Domain. The steps to find the DNS records are provided on both those links, too. 

Once we have the full domain and confirmation of how you want it added (main / addon), we can make the changes for you. 🙂

[cwsvjudo]

The domain to add would be `cwsvjudo.de`.
If I read the links correctly I need a Change of Main domain (replacing access via `cwsvjudo.helioho.st` with access via `cwsvjudo.de`). Also I have backup of my site ready.

 

Edited 6 hours ago by cwsvjudo

[KazVee]

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.

To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains

If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain and you have any issue with the backup you made yourself. You can download the backup here: https://heliohost.org/backup 
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups