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Posted (edited)

Hello, I have a custom domain called piscinapublica.es and I want to link it to my HelioHost account.
I will create an A record in the DNS with the IP address shown in my Plesk.Β The content I currently have on the hosting is not important, it can be deleted.
Thank you.

Edited by tecandsoftsrv
Posted

Hello! Adding a domain as an addon domain wouldn't delete your existing content. Because you mentioned it's OK to delete what you already have on there, do you maybe mean you want to change your main domain, so the new .es domain you have is the only domain on your account?

You can also keep your existing freeΒ heliohost.us domain and have the new .es one added, it's up to you. I just want to make sure we set things up as you want them. Please let us know and we can make the changes. πŸ™‚

Posted

Quick update to the above: Adding the domain as an add-on is not destructive, so I've gone ahead and added it since there's a 50/50 chance that's what you want done here. 🎲

Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_DomainsΒ 
If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_CacheΒ 

If you meant that you wanted to get rid of the freeΒ heliohost.us domain and only have your custom .es domain as the only one on the account, please let us know. We can then change your main domain for you. Thanks!

Posted

You're welcome! Please let us know (in a new request thread) if we can help with anything else. πŸ™‚

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