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Posted

I'm wondering if it is possible (realistically) to manage DNS in an external control panel (in this case - Cloudflare) if you update the records manually to match Plesk. Moreover I'm wondering if it's even *possible* to see your DNS records in Plesk.

I have a bunch of services I tunnel with CF that HelioHost would not easily replace, and true while it wouldn't be the end of the world if I couldn't use Cloudflare I would rather not go through finding something else that would work.

Posted

CF isn't supported for the free subdomains ending in .helioho.st or .heliohost.us (we don't allow external DNS for these subdomains).

You can use Cloudflare if you bring your own domain though. If you own a domain you want to use, let us know and we can add it to your account. You can then use the custom domain with Cloudflare.

If you do have a custom domain and want to use Cloudflare's proxy mode with it, be aware of the following caveats:

  • The Cloudflare SSL modeĀ "Full (Strict)" is not supported. Using Strict can prevent several Plesk features (notably SSL management and certificate renewal) from working properly. You'll need to set it to the non-strict version "Full" instead, which allows plain HTTP for the .well-known folder.
  • CF's Origin Certificates are not supported. You'll need to use the Plesk issued LE certificate and the non-strict SSL mode above.
  • You may need to clear the proxy cache on CF's end from time to time when developing your site.
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