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Posted

Visitors to my site have been complaining lately that it is often unavailable.

I set up an external monitoring service and it turns out that my site is unavailable 1-2 times an hour for 1-2 minutes.

I have seen messages about "503 errors on PHP pages". However, the main page of my website (totally static HTML) goes unavailable too.

It seems that nginx on Tommy is completely reloaded very often.

Posted

We don't know what's causing this problem, but it affects everyone on Tommy and Johnny. It started a few weeks ago and we initially thought it was affecting only a few users and was related to a DDoS against our webmail service, but that doesn't seem to be the case as the issue is now widespread.

Investigation into this issue is ongoing. Please see this News posting for more information and updates as they become available: https://helionet.org/index/topic/64305-503-errors/?do=getNewComment

 

 

 

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