503 Service Unavailable - Laggy website

[grnybgr]

Hey everyone,

My website is fully live, but I’m running into some frustrating issues.

The most frequent problem is a 503 Service Unavailable error. Occasionally, I also get a 504 Gateway Timeout. On top of that, the site experiences constant lag though oddly, when I ping the domain, I get a stable 53ms response. However, trying to load specific pages results in endless loading and sluggish performance.

My users trying to access the website also experience the same things I did.

I’m trying to figure out whether this is a problem with the website itself or something related to the server configuration.

Would really appreciate any insights or suggestions!

Thanks in advance

Cheers!

 

Edited 23 hours ago by grnybgr

[wolstech]

We've been seeing these 503s a lot recently, heavy traffic to the server (including intermittent DDoS attacks against webmail) have been to blame for those. It's caused by the server being too busy with other requests, not really anything you can fix on your part. The error itself "can't apply process slot" basically means there were no process slots left to start PHP when your website was called.

I've asked again about these errors in a staff channel since you're not the only one complaining about them, but there isn't a fix for these at the moment besides switching to Morty or buying a VPS and running your own server.

Error 504 is usually a result of your script taking too long to execute. This could be inefficient code, or could just be high server load (server too busy to finish within the timeout period).

Error 502 if you see it would be Apache restarting and is normal. Usually happens every 2 hours and lasts a few minutes.