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Posted

Hello helionet team, My username is javalan. I would like to ask you to add the following domain to my account if it's available: "apple", so the website will be accessible with the url: apple.helioho.st

Thank you for your continued service

Posted

The 502 message appears when Apache restarts on the Tommy server, which happens every 2 hours or so. You can read more about 502s here: https://wiki.helionet.org/502_Bad_Gateway

Restarts on Tommy usually take 30 seconds to 10 minutes, but restarts on Morty have never taken more than about 10 seconds, so you could consider moving your account to Morty if the 502s are lasting too long for your site users. You can use this link to move your account: https://heliohost.org/dashboard/move/

If you don't want any Apache restarts every 2 hours at all, another option would be that you could get a VPS. On a VPS, you can leave Apache running all the time if you wanted to, and you decide when and if to restart it, since you'd be the only user on your VPS. You can check our our VPS plans here, and each one comes with a 10% discount if you pay for 6 months up front (which you see confirmed in writing after you click on the tile for a specific plan): https://heliohost.org/vps/ 

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