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Posted

Hello!

I'm having problems with configuring the www subdomain. My domain provider basically said it's not a problem at their end. Can someone help me out? I really don't even know where to start. Here's the error message:

Encountered issues while issuing the certificate for www.joonasholmen.com
Details

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/1974854287/477251812145. Details: Type: urn:ietf:params:acme:error:dns Status: 400 Detail: DNS problem: NXDOMAIN looking up A for www.joonasholmen.com - check that a DNS record exists for this domain; DNS problem: NXDOMAIN looking up AAAA for www.joonasholmen.com - check that a DNS record exists for this domain

Thanks a ton for a great service!
Posted

The A record for the www part of your domain appears to be missing. since you are using our nameservers, a root admin will need to add the record for you. Escalating....

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