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Posted

I'm glad the card issues have been resolved! πŸ™‚ To enable us to add a domain for you, please let us know the full domain you would like added.Β If you're using HelioHost's domains, please include the "helioho.st" or "heliohost.us" ending you want to use.Β If you've purchased a custom domain, please make sure you include the final ".com" or ".net" or so on.Β We can then add the domain to your account for you.Β 
You can read more info here on how requesting to add domains works:Β https://wiki.helionet.org/Addon_DomainsΒ 

Posted

I've added that domain to your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_CacheΒ 

In the meantime, please make sure you configure DNS for the new domain. You can either:Β 
1) Set NS records pointed to the HelioHost nameservers: `ns1.heliohost.org` and `ns2.heliohost.org`, or
2) Manually create DNS records:
Β  a) Add an A record (IPv4) pointing to your server's IPv4 address
Β  b) Add an AAAA record (IPv6) pointing to your server's IPv6 address

To find the correct IPs, please go to: Login > Plesk > Websites & Domains > [domain name] > and check at the bottom of the page.
Β 

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