suggestion for helio host

[hunter93]

I'm not sure where this post should go, but I had a suggestion. For the account deletion feature, when someone deletes there account, I noticed when I had an account before my wife's passing recently, my email address was still in the system, which is now removed from a previous request by email, maybe something could be added where there email address is erased when the account is deleted, or if you go to eliohost.org/status for example, it could give you the option to remove your email address there or something. Just a thought, not sure how difficult it would be to do that.

[KazVee]

I'm very sorry for your loss. I believe the email is retained so if the person changes their mind, they can recreate their account without needing to wait for the signup timeslots on Johnny or paying again for an account on Tommy. It was a feature introduced to help users recreate their accounts without needing admin intervention while we recovered from a Johnny server crash that was kept as a feature users found helpful in case they had second thoughts about deleting and wanted to come back. 

I guess you are suggesting that along with the questions asking the user that they're sure they want to delete their account, another checkbox or something is added so they can confirm that they 1) want their email removed from the system, and 2) confirm that they understand this means they'd need to start over from scratch (by waiting for Johnny to open, donating for Tommy, etc.) if they ever change their mind and want to come back?

I have no idea the effort/difficulty of building something like this, but it sounds like a helpful feature for folks who are 100% certain they won't ever want a quick way to recreate an account, or who understand that if they do change their mind, they'd have to start over as if they had never had an account with us before. I've shared your idea in the staff channel, thank you for the suggestion. 🙂