Jump to content

Recommended Posts

Posted (edited)

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

In the meantime, please make sure you configure DNS for the new domain. You can either: 

  • Set NS records pointed to the HelioHost nameservers: `ns1.heliohost.org` and `ns2.heliohost.org`, or
  • Manually create DNS records:
    • Add an A record (IPv4) pointing to your server's IPv4 address.
    • Add an AAAA record (IPv6) pointing to your server's IPv6 address.

To find the correct IPs, please go to: Login > Plesk > Websites & Domains > [domain name] > and check at the bottom of the page.

Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup 
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Just to make sure you are aware: You are allowed to have up to 10 domains total on your account. Instead of changing your main domain, we could add more domains for you, if you have a few projects in progress and this would work better for you. It's entirely up to you, but I wanted to make sure you knew this was a possibility. You can read more info on addon domains here: https://wiki.helionet.org/Addon_Domains

Edited by KazVee
Added info on addon domains

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...