[Solved] please add new domain

[carlos77]

Hello helionet team, My username is javalan. I would like to ask you to add the following domain to my account if it's available: "share", so the website will be accessible with the url: share.helioho.st

Thank you for your continued service

[KazVee]

That domain was indeed available, so I've added it to your account. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

I've also moved this request into the right section. For support requests like this, please post them in the Customer Service section here: https://helionet.org/index/forum/45-customer-service/ 

The Website Management and Coding section you posted this in originally is more for general discussion, so support requests posted in there could be accidentally missed. 

Edited January 29 by KazVee
Add note about moving request to correct forum section

[carlos77]

Thanks. Just curious, I see other people posting about adding some personal domains to their account. Are these websites they already own and why do they want it added to heliohost?

[KazVee]

Domains that don't end with helioho.st or heliohost.us are custom domains that our users bought from a domain registrar that they want hosted here. By adding the domain to HelioHost, they can upload the files for their site here.

You can have up to 10 domains total (made up of free domains, custom domains, subdomains, etc.), so sometimes folks like to have different domains for various projects hosted with us. 

Some, but not all, domain registrars will also offer file hosting. I've never had the same company handle both for me, but I think in some cases it can be a challenge to move the domain off of the original company's file hosting service and over to another host, which is why some people don't like to have the same company handle both parts for them. 

You can get a custom domain from many registrars, but HelioHost has an affiliate agreement with Namecheap so if you get a domain with them, HelioHost gets a bit of commission for the referral. You can see a little more detail on that here: https://wiki.helionet.org/How_You_Can_Help#Use_Our_Affiliate_Links
If you decide to get a domain with Namecheap, they will often have a discount code for new customers. For example you can get some .com domains right now for $6.49 for the first year with promo code NEWCOM649. (But it's also worth checking the renewal price for the years after that, if it's a domain you want to have longer term.)

[carlos77]

Thanks for the info.