[Solved] Please reset my account (username: mangu)

[mangu]

Hi Helio team,

 

I tried to install Nextcloud and it does not work. However, it worked before on the free account, but I deleted it and tried to install a new version. So I suppose some setting is wrong with the account. Can you please reset my account for the username "mangu".

I am aware that this action is permanent, and there is no way to recover the deleted data.

 

Kind regards,

Carsten

Edited January 17 by mangu

[KazVee]

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. 
I made a backup before the reset, so if you discover you need any of your old files after all, you can download the backup here: https://heliohost.org/backup 
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/tutorials/plesk/account-backups